Fucking god damned gypsies. They're the bane of this seasons existence.
First we had the fucks with the K9 arrest mentioned above, but I was able to write that off as florida being partially at fault (sorry floridians but you know it's true)
Then we had tonight. This was even after my fucking bingo board.
Well, for starters the pedestrian hit in crosswalk and air lifted out happened tonight. They likely died. That was over 5 hours ago. The police are still working at the scene and redirecting traffic on a detour.
The detour is through two connecting parking lots and back out onto the highway. Not that it matters, but just for mental mapping.
Get a message about yet another spring break noise complaint at 10 40.
Here's the pidgin conversation between me and phones wench:
(10:46:12 PM) B: yes guy next to og--5 is complaining about noise
(10:46:57 PM) B: can you call these people
(10:47:05 PM) B: tell them to shut up
(10:47:10 PM) Me: he's complaining about our guest?
(10:47:29 PM) B: yes
(10:47:35 PM) Me: lemme print off their rental agreement first
(10:47:38 PM) Me: then im heading there
(10:47:46 PM) B: they aren't bad but htey are in violation
(10:48:11 PM) B: *hungarian gypsy name removed*
(10:48:16 PM) Me: oh i know
(10:48:22 PM) Me: but with rental agreement i put the fear in them
(10:48:26 PM) Me: fear is power
(10:48:34 PM) Me: didn't darth vader teach you anything?
(10:48:43 PM) Me: heading there now to open up a can of shut the fuck up
I then departed. I go through the police redirect, and get to the og's parking lot. I then realize the key I have to get into the lobby door of OG was fubar'd the last time I tried it three weeks ago. I then decide fuck it, I'll try it anyways. Still fubar'd. I leave, drive back to our office to get a new key, passing through the other side of the police redirect, get said key, drive back through police redirect, and back to parking lot. Success.
I head up, exit elevator on the floor, and instantly hear music and laughter and loud noise. I walk towards the door, and sure enough, OG--5 is the source of the racket.
When I respond to noise complaints I describe myself as polite but firm. I knock side fisted because a knuckle tap on a door isn't loud enough to combat a noise complaint. I lay the smack down with the rules, but in the end my bark is nothing but a mere warning.
Here's the rest of the situation pasted from my evening's report:
Guest turned music off and quieted down when answering door, told them that if I came back a second time we would charge them up to 250 if we received a second complaint, and with a third complaint we may evict them. Guest said they would be quiet and thanked me, then a little yappy purse dog came running out barking at me. Dog ran into hall, guest shooed dog back inside. I told guest "...and a dog too?! Now I have to call my manager" and guest promptly closed the door.
Not only were they having a noise violation they also had a fucking dog in the property. I called my mod, since he likes to charge guests who violate our strict no pets policy, and he hits their credit card for 500. I chuckle and consider the issue resolved.
Three weeks ago we had a guest cause serious damage to a property and we charged them 650. I never found out what the outcome was, so I decided to listen to the call tonight. Said former guest's call with my gm was 22 fucking minutes long. I started listening. This guest was clearly stoned out of his gourd during the entire convo, but hey, I was listening for science. I'm 3 mins into this agony when an angry car pulls right up in front of my office. Two angry men exit the car, and I immediately call out for my graves guy to come up to the desk with me. He comes in at 11, and this went down around 11:30. The angry men turn out to be the drunk noisy hungarian gypsies. One, who is determined to be the owner of the dog, starts chewing me out HARD.
Memorable quotes from this ass chapping include "you knock on doors like AN IDIOT" "I want to speak to the police about your etiquette" "how dare you punch a door so hard it makes a 1 year old cry!" "we asked neighbors and they did not make a noise complaint about us!" "do you have proof we were being loud" "the dog is mine and I am just visiting!" "you can not talk to us like you did!" And several others. I called my mod who's also big big boss and he spoke with the guy who's names on the rez. We'll call him boris. So boris is bitching about me to my boss and calling me an idiot and blasting our company and threatening to never come back to shagri'la ever again, which is fucking fine by me. Their convo trails off and his buddy vladmir confronts me.
The entire time boris is raging over me vladmir is on the right keeps clenching his fists and approaching the front desk. He then leans on the desk, and repositions himself every so often so he's slowly leaning more and more over the desk. I stand with my hands behind my back directly in front of him, with graves guy over my right shoulder. Graves guy is 6' easy, and totally looks like he can scrap. To the right of graves guy is our wine shelf, chock full of 40 bottles of wine ripe for the bludgeoning. I have no fear. In fact, I start cheshire cat smiling out of the hilarity of the situation. This enrages vladmir even more. Finally vladmir crosses the mid point of the desk and I point out that vladmir is on camera and that our conversation is also being recorded. Vladmir instantly backs away, while chiding me and my company because where they're staying doesn't have a phone, and that it wasn't their fault they didn't know what time it was. For some reason raging tourists HATE when you point out their actions are being recorded. You can always tell how flustered they get in their face. It's like all of a sudden they realize they've marched into a battlefield that is not favorable to them at all.
Finally Boris decides he's getting no where with my big big boss and abruptly leaves. Vladmir follows, but not before shooting me one more glare. I smile and give him the nod. He storms out the door. I call my mod back, and my mod informs me he charged them 500 for the noise complaint and the pet violation.
-Or kill me
just do it fucking soon, season ends in 3 weeks.