# The Law of Exponential Effort states that for every task assigned, an equal and opposite volume of excuses will arise, such that the amount of energy required to complete a task is equal to the number of times it has been assigned multiplied by the total number of years of "relevant experience" held by the people it has been assigned to. The result is that if you want anything done, you have to do it yourself.
# When something breaks, it is always because somebody broke it.
# The moment you understand how the system works, is the moment true terror sets in.